Terms
Please read these Terms of Service carefully before using the Just Friends Bags webshop.
These Terms of Service govern purchases made through the online shop Just Friends Bags, available at justfriendsbags.com, owned by the craft business Smartkod, Dure Basariceka 5, 10432 Bregana, VAT ID: 26788950559.
By using this website and/or placing an order, you agree to these Terms of Service.
All bags are handmade to order under a registered craft activity. Each product is a one-of-a-kind item, meaning that only one piece per model is available.
Due to the handmade nature of our products, minor variations in size, color, or details from the photos shown may occur.
All prices are listed in euros (EUR) and include VAT. The seller reserves the right to change prices without prior notice. The price valid at the time of order confirmation applies.
We currently accept card payments only, processed through a secure payment gateway. Orders are considered valid only after successful transaction authorization.
We ship exclusively via Croatia Post parcel lockers (Paketomat). Production and shipping take 5–10 business days from the confirmation of the order, as each bag is made to order.
The buyer is responsible for collecting the package within the timeframe defined by Croatia Post.
As the products are made to order, under Article 79 of the Croatian Consumer Protection Act, the right to cancel without reason does not apply.
In the case of damaged goods during delivery or a wrong item received, you have the right to request a replacement or refund. Please contact us within 48 hours of receiving the parcel via email: info@justfriendsbags.com
All content on the webshop (photos, descriptions, designs) is the property of Smartkod. Any unauthorized use, copying, or distribution is strictly prohibited.
These Terms are governed by the laws of the Republic of Croatia. In the event of a dispute, the competent court in the jurisdiction of the seller shall apply.